Frequently Asked Questions (FAQ)
For Members
General Questions
Q: What does my membership include?
A: Your membership provides access to:
- Resume and cover letter templates
- Interview preparation guides
- Weekly job search tips and market trends
- Downloadable resources
Q: How do I cancel my membership?
A: You can cancel anytime through your account:
- Log in.
- Navigate to the Membership section.
- Select Cancel Membership and follow the steps.
Your membership will remain active until the end of the month.
Q: Can I upgrade or downgrade my membership?
A: Because your employer has purchased your plan for you, you cannot make changes to the access
Resources and Community Questions
Q: How do I access the downloadable resources?
A: Log in and visit the sections for Resume Templates, Cover Letter Templates, or Interview Prep. You’ll find downloadable PDFs and documents.
Q: What about the community forum?
A: We’re working on launching a forum soon! Stay tuned for updates.
Q: Is new content added regularly?
A: Yes, we post weekly updates, including new resources, market insights, and tips to support your career journey.
Support Questions
Q: What if I have technical issues or need help?
A: Contact us at hello@risingcareers.co or visit the Contact Us page.
Q: Can I suggest new features or templates?
A: Absolutely! Send your suggestions via the Contact Us form or email us directly at hello@risingcareers.co
Still have questions?
Feel free to reach out anytime—we’re happy to help!